FAQ
Practical answers to common questions restaurant owners ask — with step-by-step guidance on how to do it in SkanujMenu®.
How do I accept online payments at my restaurant?
How to set up online payments: choose a payment operator, test it, and go live. Customers pay with BLIK, card, or bank transfer.
How do I create a discount code and promotion at my restaurant?
How to create a discount code: discount type, validity period, limit, and exclusions.
How do I translate my restaurant menu into other languages?
Menu translation guide: AI does the translation in seconds, and you review and edit it before publishing.
How do I set up different menus for breakfast, lunch, and dinner?
How to set up a time-based menu: split your offerings, set the hours, and let the system handle the rest.
How do I mark allergens and vegetarian dishes in my restaurant menu?
How to tag dishes: create labels, assign them to menu items, enable filters, and add allergens.
How do I set up delivery zones and delivery costs at my restaurant?
Delivery zone configuration guide: map zones, prices, minimum order amounts, and delivery times.
How do I give staff permissions in the restaurant system?
Instructions for adding staff: send an invitation, set permissions, and disable the account when someone leaves.
How do I track sales and analytics for my restaurant?
Guide to panel data: what to check daily and what to check weekly.
How do I stop accepting orders when the kitchen is overwhelmed?
Order hold instructions: manually during peak times or automatically before closing.
How do I get Google reviews for my restaurant?
Getting started with review invitations: find your business profile link, test it, and see how it works.
How do I improve dish photos without hiring a photographer?
Photo retouching guide for dishes: phone camera, style, framing, before & after comparison, and download.
How do online orders reach the kitchen?
Kitchen display setup: chef account, tablet, and one-touch order management.