Question 1

Can I start accepting orders before I set up online payments?

Accepted Answer

Yes. As long as the operator isn't connected, customers pay on delivery. You can add online payments later, without stopping order intake.

Question 2

Which operator to choose: Tpay, Przelewy24, or PayU?

Accepted Answer

SkanujMenu® supports all three and doesn't charge them a commission. It's worth comparing their own pricing and terms, as those determine payment costs. You can pick the one you already work with.

Question 3

How will I know the customer paid before the kitchen starts preparing the order?

Accepted Answer

An order paid online goes to preparation after the payment is captured and is clearly marked as paid in the panel, so you don't need to confirm it manually.

Question 4

What should I do to be sure everything works before launch?

Accepted Answer

Use sandbox mode: place and pay for a test order, check if the status changed, and only then launch payments for customers.

Question 5

Do online payments change how much I pay SkanujMenu®?

Accepted Answer

No. Your subscription is independent of order quantity and value. Payment processing fees come solely from your chosen operator's pricing. Check your current subscription in the pricing table.

How do I accept online payments at my restaurant?

Online payments step by step

Step 1: create an account with an operator

Step 2: connect it in the panel

Step 3: test it in sandbox mode

Step 4: switch to production

Tip: labels in the panel

Tip: nothing is blocked

Frequently asked questions

See also

Try it in your restaurant