Order blocking
A restaurant can't always accept new orders — use one toggle to stop accepting orders while customers see a clear message on the page. You can also set the block automatically, for however many minutes before closing you need.
- Manual block 'right now' with one toggle in settings
- Automatic block X minutes before closing based on opening hours
- Customer sees a clear message instead of an empty order form
- Block doesn't affect orders already placed in progress
Frequently asked questions
It lets you pause incoming orders with a single toggle when your restaurant can't process them. Customers see a clear message on your site instead of an empty order form.
Yes. You can set automatic blocking for a set number of minutes before closing, based on your restaurant's opening hours. Manual blocking 'right now' is turned on in settings.
The customer sees a clear message on your restaurant's page, so they know they can't place an order right now and don't waste time filling out the form.
No. Blocking only affects new orders — existing orders in progress aren't impacted. You'll continue handling ongoing orders in the kitchen view.
You don't have to, but you can. With fixed hours, just enable automatic blocking X minutes before closing once — the system will pause orders at the right time.
Turn on manual blocking with a single toggle in your restaurant settings. Set automatic blocking for X minutes before closing, based on your opening hours. Create a free account to try the settings for a month without entering card details.
Step-by-step guide
How do I stop accepting orders when the kitchen is overwhelmed? →
