Question 1

One simple monthly fee

Accepted Answer

Choose a plan that fits your restaurant's size and pay one monthly fee — no hidden costs added later.

Question 2

Zero commission on orders

Accepted Answer

SkanujMenu® doesn't take, and never will take, a commission on your restaurant's sales — no matter how many orders you receive.

Question 3

You decide how customers pay

Accepted Answer

Online payment setup is optional — until you do, customers pay conveniently on pickup, with no restrictions on taking orders.

Question 4

Can I cancel my subscription anytime?

Accepted Answer

Yes, no strings attached. SkanujMenu® doesn't lock you into a contract — cancel whenever you want, no penalties or explanations needed.

Question 5

Can I test SkanujMenu® without paying?

Accepted Answer

Of course – you get a month to check everything out freely, no card details needed. Create an account and you're good to go.

Question 6

I run an unusual food business — do you have something for me?

Accepted Answer

Quite likely. If standard packages don't fit your business model, just reach out — we can work out custom terms.

Question 7

I paid but the system didn't work out for me — can I get a refund?

Accepted Answer

Unfortunately we don't offer refunds. However, if you cancel before renewal, you'll keep access to paid features through the end of your billing period — then it expires.

Question 8

I have several locations under one brand — do you offer discounts?

Accepted Answer

Absolutely worth asking. For restaurant groups and franchises with multiple locations, we always try to offer terms that match your scale.

Question 9

Do I need to sign anything to get started?

Accepted Answer

No paperwork or setup fees. When you create an account, you simply accept the Terms and Privacy Policy – that's it. Billing is monthly, and you can change your plan or cancel anytime.

Question 10

How long will it take to launch my site?

Accepted Answer

Just a moment. You'll set up your account on your own here, and right after your first login to the panel, a setup wizard will guide you through it – you'll configure everything step by step yourself.

Question 11

Is there an annual billing option?

Accepted Answer

Yes, and it pays off – when you commit to a full year upfront, we apply an extra discount.

Question 12

What if I get stuck and don't understand something?

Accepted Answer

You won't be alone. Our support team is on the other end of chat, email, and phone, ready to help every step of the way – from your first setup to daily menu management. Your questions are our priority, so feel free to reach out whenever you need something.

Feature	Basic	Extended	Premium
Online ordering system
Online payments
Custom website
Payment on pickup

Menu management
Menu items count	50 (location)	100 (location)	Unlimited
Dish labels and allergens
Variants and add-ons for dishes
Delivery zones on map

Team
Number of employee accounts	25	50	Unlimited
Employee permissions

Additional features
QR Menu
Custom domain
Number of active QR codes	25 (location)	50 (location)	Unlimited
Kitchen view
Advanced analytics and reports
Custom branding — colors and logo
Email support
Table reservations
Media library limit	150 mb	200 mb	250 mb

Pricing

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Frequently asked questions

Marketing
Discount codes and promotions
Google review banner after order